Update on the Vaio Support story. 2 days after logging two further calls (both regarding LCD panel brightness) an answer two both of them.
1. How to dim the panel with no OS loaded?
-> We do not support that.
2. Why isn't the panel brightness persistent across reboots (even with vista)?
-> Have you tried the latest update for your graphics card?
When trying to answer via the support web site it hit me twice now that I was typing for too long and got logged out. Of course back in the browser didn't work and I had to type again...
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